PRIVACY POLICY
SHANTAM VILLA | Last Updated: 19 October 2026
1. Introduction
Shantam Villa (“we”, “our”, or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you contact us, submit an enquiry, or visit our website.
2. Information We Collect
Depending on how you interact with us, we may collect your name, mobile number, email address, city or location, property preferences and purchase requirements, preferred time for a call or site visit, and any other information you voluntarily provide through our website, enquiry forms, advertisements, phone, email, or messaging platforms.
3. How We Use Your Information
We may use your information to respond to enquiries, share project details and availability, contact you about site visits, provide updates or promotional communications where permitted and appropriate, improve our services and customer experience, and maintain business and enquiry records.
4. Meta Ads and Lead Forms
If you submit your details through a Meta (Facebook or Instagram) lead form or advertisement, the information you provide may be shared with Shantam Villa so that we can respond to your enquiry and follow up about the project. Meta may separately process your information under its own privacy policy and terms.
5. Sharing of Information
We do not sell your personal information. Where necessary, we may share it with authorised sales or customer-support personnel and service providers such as marketing agencies, customer relationship management (CRM) providers, or technology providers who assist us in handling enquiries and operating our services. We may also disclose information where required by applicable law or a lawful request.
6. Data Security and Retention
We take reasonable measures designed to protect personal information against unauthorised access, loss, misuse, or disclosure. We retain information for as long as reasonably necessary for the purposes described in this Policy, or as required by applicable law. No method of electronic storage or transmission can be guaranteed to be completely secure.
7. Cookies and Website Analytics
Our website may use cookies or analytics tools to understand website usage and improve performance. You can manage cookies through your browser settings. Where required, we will seek consent for relevant cookies or tracking technologies.
8. Your Choices and Privacy Requests
Subject to applicable law, you may contact us to request access to or correction of your personal information, request deletion where applicable, or withdraw consent for processing that relies on your consent. You may also ask us to stop sending promotional communications. We may need to verify your identity before acting on a request.
9. Third-Party Services and Links
Our website or communications may link to third-party services, including Meta platforms or WhatsApp. Those services operate under their own privacy policies, and we encourage you to review them. This Policy does not govern third-party services that we do not control.
10. Children’s Privacy
Our property enquiries and marketing services are intended for adults. Please do not submit a child’s personal information through our enquiry forms.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with its updated date.
12. Contact Us
Shantam Villa
Near Woodsville, Billabong School to Vishwamitri Road,
New Manjalpur, Vadodara, Gujarat – 390011
Phone: +91 83200 70839
Email: sales@shantam.co.in
Website: https://www.shantam.co.in/
Important: Before publishing, replace the email placeholder with the official business email and confirm that this Policy accurately reflects your actual data collection, sharing, retention, cookies, and consent practices. This draft is general information and is not a substitute for legal review.
